Last updated: July 6, 2026
When you request a consultation through our website, we collect personal information including your name, email address, and the service you're interested in. This information is provided voluntarily by you through our consultation request form.
We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and pages visited. This data helps us understand how visitors use our site and improve the user experience.
Personal information you provide is used exclusively to respond to your consultation request and provide the services you've selected. We use your email address to send appointment confirmations, service information, and relevant updates about your consultation.
Technical data collected through website usage helps us analyze site performance, identify technical issues, and understand which content visitors find most useful. This information is used in aggregate form and does not identify individual users.
Your personal information is stored on secure servers located in the United Kingdom. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Access to personal information is restricted to employees and contractors who require it to perform their job functions. All individuals with access to your data are bound by confidentiality obligations.
We do not sell, rent, or trade your personal information to third parties. Your data may be shared only in the following circumstances:
Under UK data protection law, you have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to processing of your data, and request restriction of processing.
To exercise any of these rights, contact us at the email address provided on our contact page. We will respond to your request within one month.
Our website uses cookies to enhance functionality and user experience. Essential cookies are necessary for the site to function properly. Optional cookies help us analyze site usage and improve our services. You can manage cookie preferences through the banner displayed on your first visit.
For detailed information about our cookie usage, please refer to our Cookies Policy.
We retain your personal information for as long as necessary to provide the services you've requested and comply with legal obligations. Consultation request information is typically retained for three years after your last interaction with our services.
Technical data and analytics information is retained for up to two years. You may request earlier deletion of your information by contacting us directly.
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated date at the top of this page indicates when the policy was last revised. We encourage you to review this policy regularly.
Significant changes will be communicated through a notice on our website or via email to registered users.
If you have questions about this privacy policy or how we handle your personal information, please contact us at [email protected].